Initial Disclosure Form
Initial Disclosure Document
We are Lease Force Limited trading as LeaseForce.
Lease Force Limited is a Franchisee of the Bridle Group which is a trading division of Hanborough Enterprises Ltd to whom we introduce our business under our Franchise Agreement.
Lease Force Limited is an Appointed Representative of Hanborough Enterprises Limited who is authorised and regulated for consumer credit activities and insurance distribution by the Financial Conduct Authority. Our Firm Reference Number is 921417. Hanborough Enterprises Limited’s Firm Reference Number is 631448. You can check this information at www.fca.org.uk
Lease Force Limited is a company registered in England no 11894400 whose registered office is at 2-4 Ash Lane, Rustington, Littlehampton. West Sussex BN16 3BZ. Our trading address is at 41 Park Street, St Albans, Hertfordshire AL2 2PE.
Our Data Protection Licence number is ZA544038. You can check this information at www.ico.org.uk
We are a broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct. For further information visit www.bvrla.co.uk
We are a credit broker of vehicle finance. We are not a funder or lender
We are a vehicle finance broker and offer a range of vehicle finance products and services, provided by our panel of lenders from whom we may receive an introductory fee. We are not a funder or a lender.
General Data Protection Regulation
Charges for our services
We will charge an administration fee of £199.00 including vat (£165.83 plus vat) for our Brokering Services when you place an order. An invoice will be issued by our Franchisor, Hanborough Enterprises Ltd t/a Bridle Group and this must be paid within 7 days or prior to delivery of the vehicle, whichever is soonest. Payment can be made online using a debit or credit card or by direct bank transfer.
If you cancel your order, we will charge a fee of £600.00 including vat (£500.00 plus vat). You will receive notice in writing of the charge within 48 hours of cancellation. An invoice will be issued by our Franchisor, Hanborough Enterprises Ltd t/a Bridle Group and this must be paid within 7 days. Payment can be made online using a debit or credit card or by direct bank transfer.
Our Customers are extremely important to us and whilst we aim to provide a trouble free and excellent level of service, we know that sometimes things go wrong. If you have cause to complain, we take any complaint very seriously and promise to deal with it promptly, effectively and in a positive manner.
A complaint may be made to any member of our staff who will record the following details on our Customer Complaint Record, and send you a copy of our full complaints procedure which may also be found on our website www.leaseforce.co.uk/complaints-procedure:
- Name, Address, Telephone No. and Email Address (if appropriate) of the complainant.
- Date of complaint
- Details of the complaint
You may notify us of your complaint by
Phone: 0203 409 7873
Writing to: Lease Force Ltd
41 Park Street
Alternatively, you may wish to contact our Franchisor. You may do this by calling 01993 222865, by emailing firstname.lastname@example.org or by writing to Bridle Franchise, Bridle Group, Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW